We are thankful to our esteemed authors, Mr James Thorn and Ravi Tiwari. James is an inspiring personality and has worked in India for a long time. He has an excellent insight into the behavioral aspects of people from different parts of the world and shares his thoughts on transformation from safety to resilience. Another key person who loves human beings and relationships and uses technology to foster these is Mr Ravi Tiwari, a doctorate from IIT Delhi. This time he talks about his project with GIZ on how to take technology to masses.